Lab test instructions and lab request forms can be found in the member's area at
www.justinhealth.com/members-area password is: justinhealth
The instructions and links to the test requisition forms are also in your protocol sheet.
- Do not download those instructions if it says "On Hold" next to the lab on your protocol sheet.
- At the bottom of the email, there will also be videos to help guide you.
- If a "Blood Test" was ordered for you, please note that the requisition form will be attached at the bottom of your emailed invoice. A separate confirmation email will also be sent, along with a link to change the selected patient service center location if needed. Please don't forget to bring your requisition to the patient service center.
- Please keep the tracking information, and make sure the labs receive your samples.
Below are the links to the instructions and requisition forms needed:
*Dutch Test for NY & RI residents, please make sure you fill out the test release form on page 4 in the link above.
For International patients, please follow the instructions below:
- DUTCH TEST can be returned by whatever shipping method guarantees delivery to the US within 7 days, at your preferred courier at your expense. You will need the commercial invoice. These forms are helpful to independently ship this kit and in addressing concerns with Customs. This is to be included in the return shipment with the kit and requisition from. The requisition form is online at the member's area. You can click the direct link to the forms you need from the above list. Send the forms back to the lab, with your samples. See protocol sheet for the exact name to look up.
- DSL GI-MAP TEST. can be returned by whatever shipping method guarantees delivery to the US within 6 days, at your preferred courier at your expense. You will need the forms- manufacturer's declaration and commercial invoice. These forms are helpful to independently ship this kit and in addressing concerns with Customs. They are to be included in the return shipment with the kit and requisition from. The requisition form is online at the member's area. You can click the direct link to the forms you need from the above list. Send this form back to the lab, with your samples. See protocol sheet for the exact name to look up.
- GENOVA ORGANIX URINE KIT can be returned at your preferred courier at your expense. See attached customs forms needed to send back. You will need these forms: Manufacturer's Declaration form, 3 copies of the Commercial Invoice. This should be sent with the kit when it is shipped back to the US for testing. These should be sent with the kit in an accessible envelope placed on the outside of the Fed Ex mailer. Both of these forms are helpful in addressing concerns with Customs.
- MITOSWAB. Kindly make sure to 1) Freeze packs over night before swabs are taken. 2) Dispatch kits only between Monday through Thursday so that the lab will get it during weekdays. 3) Choose the overnight delivery option and should be kept with ice packs (well frozen) to make sure that swabs will remain active when they arrive at the lab.
Please keep the tracking information, and make sure the lab receives your samples.